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Vocalis

Transform customer experience on a global scale

Through voice-based, multilingual, and omnichannel conversational AI

Vocalis is an artificial intelligence conversational platform designed for demanding international groups. It provides a premium, consistent customer experience available 24/7, across all channels and in all languages, without inflating operational costs.

Industries

Real EstateHospitalityBankingInsuranceFinanceTechAutomotive

International groups all face the same limitations

Operating across multiple countries and time zones creates major friction in customer relations

Inconsistent messaging between markets and teams

Dependence on costly and non-scalable call centers

Inability to ensure true 24/7 availability

Response times incompatible with premium clients

Difficulty maintaining a homogeneous brand standard

Strategic Challenge: In high-value sectors (real estate, finance, insurance, hospitality…), customer experience has become a decisive competitive advantage.

Vocalis: Conversational AI designed for international use

Vocalis is not just a simple chatbot. It is an enterprise-level voice and conversational AI capable of handling complex, natural, and contextualized interactions at scale.

What Vocalis actually does

Instantly responds to prospects and customers, 24/7

Understands natural language, accents, and local contexts

Dialogues via voice, web, phone, WhatsApp, and chat

Qualifies leads, schedules appointments, answers requests

Intelligently escalates to your human teams if necessary

Result

A fluid, human, and premium experience, without friction.

Your customers get immediate answers

No delay, no waiting, no frustration

Your teams focus on value

Complex and high-value cases

Automate without dehumanizing

Does not replace your teams

Vocalis works alongside your experts, not against them

Boosts their power

Handles repetitive and scalable requests

Leaves high-value cases to experts

Intelligent escalation to human specialists

One platform, uses adapted to each industry

Vocalis adapts to your specific business needs

Real Estate & Development

  • Project information & availability
  • Buyer qualification
  • Sales appointment booking
  • Post-sales & after-sales support

Hotels & Hospitality

  • Reservations & pre-bookings
  • 24/7 customer support
  • Upsell & cross-sell (premium services)
  • Post-stay feedback

Banking, Finance & Insurance

  • Client request qualification
  • Regulatory FAQ answers
  • Advisor appointment booking
  • Secure and compliant support

Automotive

  • Vehicle & stock information
  • Lead qualification
  • Test drive & appointment scheduling
  • Post-purchase customer follow-up

Designed for International

Vocalis was thought from the beginning for multi-country groups

🌍

Single Platform

Centralized governance

🗣️

Native Multilingual

Arabic, English, French and more

🎭

Cultural Adaptation

Localized tone and context

📊

Unified Reporting

Localized scenarios

One technology, an infinity of markets.

Omnichannel by Nature

Your customers talk. Vocalis answers, everywhere.

📞

Inbound & Outbound Calls

Complete management of voice streams

🌐

Web Voice Calls

From your website in real-time

💬

WhatsApp

Integrated voice and chat

🔁

Conversation Continuity

Context automatically follows across channels

The customer repeats nothing.

The context follows, automatically.

Bank-level Security

Ideal for banking, insurance, finance, and listed groups

✔️

GDPR Compliance

International standards respected

🔒

No sensitive data stored

Real-time processing

Scalable Infrastructure

Resilient and performing cloud

🛡️

Full Audit

Total traceability of interactions

Offer your customers the experience they expect.

And your teams the scalability they deserve.