Inconsistent messaging between markets and teams
Dependence on costly and non-scalable call centers
Inability to ensure true 24/7 availability
Response times incompatible with premium clients
Difficulty maintaining a homogeneous brand standard
Strategic Challenge: In high-value sectors (real estate, finance, insurance, hospitality…), customer experience has become a decisive competitive advantage.
Automate without dehumanizing
Does not replace your teams
Vocalis works alongside your experts, not against them
Boosts their power
Handles repetitive and scalable requests
Leaves high-value cases to experts
Intelligent escalation to human specialists
Real Estate & Development
- Project information & availability
- Buyer qualification
- Sales appointment booking
- Post-sales & after-sales support
Hotels & Hospitality
- Reservations & pre-bookings
- 24/7 customer support
- Upsell & cross-sell (premium services)
- Post-stay feedback
Banking, Finance & Insurance
- Client request qualification
- Regulatory FAQ answers
- Advisor appointment booking
- Secure and compliant support
Automotive
- Vehicle & stock information
- Lead qualification
- Test drive & appointment scheduling
- Post-purchase customer follow-up
Designed for International
Vocalis was thought from the beginning for multi-country groups
🌍
Single Platform
Centralized governance
🗣️
Native Multilingual
Arabic, English, French and more
🎭
Cultural Adaptation
Localized tone and context
📊
Unified Reporting
Localized scenarios
One technology, an infinity of markets.
Omnichannel by Nature
Your customers talk. Vocalis answers, everywhere.
📞
Inbound & Outbound Calls
Complete management of voice streams
🌐
Web Voice Calls
From your website in real-time
💬
Integrated voice and chat
🔁
Conversation Continuity
Context automatically follows across channels
The customer repeats nothing.
The context follows, automatically.
Bank-level Security
Ideal for banking, insurance, finance, and listed groups
✔️
GDPR Compliance
International standards respected
🔒
No sensitive data stored
Real-time processing
⚡
Scalable Infrastructure
Resilient and performing cloud
🛡️
Full Audit
Total traceability of interactions
Offer your customers the experience they expect.
And your teams the scalability they deserve.
